Problem or Question
Solution or Answer
|I can't hear the music. What's wrong?||Necessary Items for listening:
Some of the music files are in RealMedia format and require RealOne (RealPlayer) for listening. Download and install or update to the latest RealOne. A free version is available and works fine.
Help and instructions for downloading and installing RealOne player:
|Some of the RealOne controls do not display correctly||You probably have an older version of RealPlayer... Download and install the latest RealOne.|
|Which browser should I use to view this site?||This site displays best in the latest versions of Internet Explorer. It works well in later versions of Netscape. Browsers older than version 4.0 may not be fully functional.|
|I get a Browser Warning that active content is being blocked.||This site uses scripts to implement playlists. Please click the warning and allow blocked content. All content on Fetherbay.com is safe.|
The sound is erratic.
|The audio streams at two separate bit rates. Ultra-Enhanced (or hi-fi) audio requires a high speed internet connection (DSL, Cable, or faster). Web-Enhanced (or lo-fi) audio works for both high speed and dialup connections, but the audio quality is better with high speed Ultra-Enhanced (or hi-fi).
1- Make sure you have a new updated version of the player. Open the player on desktop. Open "Preferences". Click the "Connection" tab then check to see that your player preferences for "Connection" bandwidth are set to a download speed equal to or less than your internet connection speed.
|Why is there a delay when I click a link?||Probably because your modem is busy downloading a media file. To speed things up, just stop the music before clicking any link.|
|Can I download the Music?||No. We are a listen-only site... All media on this site are copyrighted and cannot be copied or distributed without permission from the copyright holder.|
|What does Ultra-Enhanced audio mean?||The Ultra-Enhanced (or hi-fi) audio format was developed by Wayne Fetherbay of Gringoloco Graphics. The process maximizes the sound quality for premium speakers at 128kbs (or faster) compression settings. It allows extremely high quality streaming stereo audio to be served over high-speed dsl or cable internet connections.|
|What does Web-Enhanced audio mean?||The Web-Enhanced (or lo-fi) audio format was developed by Wayne Fetherbay of Gringoloco Graphics. The process maximizes the sound quality at ultra high compression settings. It allows quality streaming stereo audio to be served over dialup internet connections.|
|I lost a window after opening it. Where is it?||It is probably under the window you are viewing. Find the lost window icon on your taskbar and click it to put that window on top, or resize (or minimize) the main window to see it.|
|Who is Xena Xeon?||Xena Xeon is our computer generated voice. Xena assists us as a DJ and host when everyone else is busy. She's a very efficient employee and is willing to work for an extremely small salary... but she can be be a little conceited at times! She has a high opinion of her abilities and beauty! Meet Xena Xeon!|
|Gringoloco Graphics - Free Midi Scripts